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TicketAmerica Help Desk

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(800) 842-9750

Ticket America, Inc.
223B East Ogden Avenue
Naperville, Illinois 60563

More Contact Information
Ticket Shipping & Delivery
Secure Ordering

Order Tickets in Three Easy Steps

  1. Select an event and browse our extensive inventory.
  2. View the seating chart online to find the best seats that meet your needs.
  3. Place your order over our secure server - Tickets are then shipped to FedEx.

About Ticket America

TicketAmerica is a licensed ticket broker that offers ease and convenience from the largest selection of top-quality event tickets, at the most competitive prices available.

We specialize in obtaining desirable seats for high-demand and sold-out events. As such, we must pay a premium, or price often above the face value of the ticket. The market value price you pay is determined by the seat location, supply and demand, date and location of the event, and a variety of other factors. The market value is significantly higher than the “face value” on the ticket. Ticket America will most often pay above the “face value” for the majority of tickets sold through our business.

Our premise is to provide our customers with the largest selection of tickets at the lowest possible price. We pride ourselves on repeat customers, and continuing to bring our clients “the experience of a lifetime.”

We have the best selection of tickets for just about any event that takes place in the United States or abroad. We also specialize in obtaining hard-to-find seats for smaller venues and theaters. We can plan and execute anything from a large corporate outing to a family night out. We are often used as a way of rewarding a particularly good employee or business client.

We guarantee all of our orders with our unparalleled 100% money-back guarantee if Ticket America or its sales staff are at fault. We maintain a clean and professional working environment as well as providing our clientele with a 24-hour hotline for any and all customer service issues. We are leaders in our industry and always keep our promises, we are Ticket America.

Contact Ticket America

By Mail:

Ticket America Inc.
223B East Ogden Avenue
Naperville, IL 60563

By Phone:

Toll Free: 1-800-842-9750
Local: 1-630-579-6200
International: 001-630-579-6200
Emergency 24-Hour Hotline: 1-630-327-3940

Fax: 1-630-579-6484

Hours of Operation:

  • Monday thru Friday: 9 AM to 6 PM
  • Saturday: 11 AM to 3 PM

Delivery Methods and Shipping Policies

Ticket America generally sends tickets out via Federal Express or certified mail. We require a signature upon delivery of all shipments. We only send tickets to the billing address, we cross-reference this with the customer's credit card company. This is a method of fraud protection and cardholder security.

In the event that tickets need to be sent to an alternate address, we will fax the customer a credit card authorization form and take any and all measures to verify customer authenticity. We generally send orders out the next business day in the manner of which the customer selects. Our shipping prices are as follows:

  • Federal Express Priority Overnight: $25
  • Federal Express Next Day $20
  • Federal Express 2 Day Service $15
  • Federal Express International $35

All shipments are subject to delivery availability in your area. Shipments may be delayed for reasons beyond the control of Ticket America. Shipments will not be rerouted from the original address used on the initial ordering form. Upon delivery of the tickets, the customer has 24 hours to notify Ticket America of any discrepancies with their order.

Customers who have a signature on file with FedEx need to contact Ticket America when ordering, in order for us to track the shipment and avoid loss/theft. Ticket America will not be liable should a customer forget to contact us regarding these instructions.

Security and Related Questions

All data collected at Ticket America is done so with the use of secure servers. The secure server software (SSL) encrypts all payment information you input before it is sent to us. Furthermore, all of the data we collect is protected against unauthorized access.

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